This is an exciting time both for CCRInteractive and for the wider industry – as we all seek to build a brighter future, in a compliant and fair way, always working to achieve the best possible outcomes for customers. So now is the time for industry professionals to share their knowledge and to be up-to-date with all the latest offerings from new and existing suppliers.

Each year, CCRInteractive gathers together some of the most knowledgeable and experienced speakers in the credit industry – the best-regarded professionals from previous conferences, and new speakers with fresh ideas.

Below are just some of the speakers from 2016’s outstanding event.

Do not miss out!

To book your place to attend, please contact Stephen Kiely at stephen@ccrmagazine.co.uk or 07766 416693 or Alison Lucas at alison@ccrmagazine.co.uk or 01702 341948.

Keynote speakers

  • Dr Swati Dhingra, senior lecturer in economics, the London School of Economics
  • Richard Hill, former founding executive director of the Centre for Compliance and Trust, Cambridge Judge Business School

Commercial credit and collections

  • Phil Rice, manager – order to cash, Aggregate Industries UK
  • Jonathan White, former staff officer, 16 Air Assault Brigade
  • Andrew Aspell, European credit programme manager, Office Depot
  • Darren Allardyce, credit manager, Adler and Allan
  • Kay Brennand, group credit manager UK, European Metal Recycling
  • Simon Johnson, director of UK credit management, SIG Trading
  • Salima Paul, professor of credit management, Plymouth University
  • Martin Kirby, head of credit, Adecco

Risk, data, and fraud prevention

  • Stuart Howard, chief executive officer, Dollar UK
  • Dr Mahmood Shah, lecturer, University of Central Lancashire
  • Alastair Barter, senior policy officer, Information Commissioners Office
  • Alla Koblyakova, senior lecturer, Nottingham Trent University
  • Rajib Chakravorty, independent consultant engaged in HSBC
  • Martin Parr, fraud and compliance manager, BMW Financial Services
  • Mike Davies, credit risk manager, Veolia


  • Karl Wise, group operations strategy & commercial director, Virgin Money
  • Dr Gorkan Ahmetoglu, lecturer in business psychology, University College London
  • Marie Marsden, head of credit operations, Shop Direct Financial Services
  • Val McCarren, head of collections and recoveries, Tesco Bank
  • Leigh Berkley, president, Credit Services Association
  • Alex Colyer, executive director – corporate services, South Cambridgeshire District Council
  • Diana Keeling, head of credit, Ian Williams
  • Sue Chapple, senior manager – revenue management, EDF Energy

Debt sale and compliance

  • Gary Brebner, chief executive, Loughborough Building Society
  • Chris Ball, head of collections and recoveries, Nationwide Building Society
  • Stuart Sykes, group head customer operations & debt recovery, MyJar
  • Juliana Francis, senior ombudsman, Financial Ombudsman Service
  • Guendalina Donde, senior researcher, Institute of Business Ethics
  • Joe Deville, lecturer, Goldsmiths, University of London
  • Harper Wright, former training & quality assurance manager, the Money Advice Service

Legal issues and enforcement

  • Kate Robbins, litigation manager, E.ON
  • Andrew Jackson, head of collections and recoveries, Funding Circle
  • Katherine Bailey, credit manager, Valor Hospitality Partners
  • Alessia Frisina, senior corporate counsel, legal, Cisco Systems
  • James Ross, barrister, Gough Square Chambers
  • Debbie Karahassan, recovery litigation manager, BMW Financial Services
  • Brian Lewis, credit manager, Hanson UK

Export credit and collections

  • Guy Thompson, credit risk manager EMEA & China, Sun Chemical Group
  • Bodil Sandvik, head of credit management, Nordic Choice Hotels
  • Andrew Barbaro, regional credit manager, Antalis
  • Andrea Baker, global director of credit and collections, Inmarsat
  • Andriy Sichka, development director, Association of Credit for Central and Eastern Europe
  • Karolina Domagala, credit control team leader, Turner Broadcasting
  • Gary Brooks, head of transactional finance, Hitachi Europe